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Maintenance Request
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Please select an issue from the following options
Air Conditioning
Air Conditioning
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Parking
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Smell Gas?
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Stairs
Table
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Toilet
Tower Air Conditioner
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Wardrobe
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Water and Leaks
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[{"MaintenanceRequestID":2,"Description":"If you have a gas leak or you can smell gas you must immediately evacuate the property and then contact National Grid Gas Emergency Service on 0800 111 999.\r","DisplayOrder":0,"Critical":true},{"MaintenanceRequestID":2,"Description":"\n\r\nAfter that you must report this issue both through this system and by telephone.","DisplayOrder":1,"Critical":true},{"MaintenanceRequestID":6,"Description":"For issues relating to communal or shared facilities there is usually a person/company responsible for managing these.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":6,"Description":"We would suggest contacting them yourself with details of the issue, if you are usure how/who to contact please continue to submit this request and we will try to notify the relevant person/company.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":23,"Description":"If there is a fire at the property under no circumstance should you try to put it out yourself. ","DisplayOrder":0,"Critical":true},{"MaintenanceRequestID":23,"Description":"You must immediately evacuate the property and then contact the emergency services to report the fire. After that you must contact us by telephone.","DisplayOrder":1,"Critical":true},{"MaintenanceRequestID":28,"Description":"If your carbon monoxide alarm is battery powered please check if the batteries require replacement before submitting your request.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":28,"Description":"If you are unsure who is responsible for changing the batteries in your carbon monoxide alarms please consider checking the terms of your agreement.","DisplayOrder":1,"Critical":false},{"MaintenanceRequestID":30,"Description":"If your smoke alarm is battery powered please check if the batteries require replacement before you submit your request.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":30,"Description":"If you are unsure who is responsible for changing the batteries in your smoke alarms please consider checking the terms of your agreement.","DisplayOrder":1,"Critical":false},{"MaintenanceRequestID":53,"Description":"If you are unable to get access to the property or if the property is unsecure then you must contact us immediately by telephone.","DisplayOrder":0,"Critical":true},{"MaintenanceRequestID":55,"Description":"If the power outage is localised in one room/section of the property please first check if any circuit breakers require resetting in your fuse box.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":55,"Description":"If there is no power throughout your property please check with your electricity provider that there are no general outages, unpaid bills or other reasons why there may be a loss of power in the property.","DisplayOrder":1,"Critical":false},{"MaintenanceRequestID":55,"Description":"If it is not due to any of these reasons then please submit this request and contact us via telephone.","DisplayOrder":2,"Critical":false},{"MaintenanceRequestID":70,"Description":"Please first check the boiler is turned on.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":70,"Description":"If you are unable to turn the boiler on or if the boiler is on and there is still no hot water after waiting for the water to heat please continue to submit this request.","DisplayOrder":1,"Critical":false},{"MaintenanceRequestID":70,"Description":"If this is an emergency please also contact us by telephone.","DisplayOrder":2,"Critical":false},{"MaintenanceRequestID":71,"Description":"Please first check your boiler is turned on.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":71,"Description":"If you are unable to turn the boiler on or if the boiler is on and there is still no hot water after waiting for the water to heat please continue to submit this request.","DisplayOrder":1,"Critical":false},{"MaintenanceRequestID":71,"Description":"If this is an emergency please also contact us by telephone.","DisplayOrder":2,"Critical":false},{"MaintenanceRequestID":73,"Description":"Please first check the boiler is turned on.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":73,"Description":"If you are unable to turn the boiler on or if the boiler is on and there is still no hot water after waiting for the water to heat please continue to submit this request.","DisplayOrder":1,"Critical":false},{"MaintenanceRequestID":73,"Description":"If this is an emergency please also contact us by telephone.","DisplayOrder":2,"Critical":false},{"MaintenanceRequestID":77,"Description":"Please first check the boiler is turned on.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":77,"Description":"If you are unable to turn the boiler on or if the boiler is on and there is still no hot water after waiting for the water to heat please continue to submit this request.","DisplayOrder":1,"Critical":false},{"MaintenanceRequestID":77,"Description":"If this is an emergency please also contact us by telephone.","DisplayOrder":2,"Critical":false},{"MaintenanceRequestID":78,"Description":"Please first check the boiler is turned on.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":78,"Description":"If you are unable to turn the boiler on or if the boiler is on and there is still no hot water after waiting for the water to heat please continue to submit this request.","DisplayOrder":1,"Critical":false},{"MaintenanceRequestID":78,"Description":"If this is an emergency please also contact us by telephone.","DisplayOrder":2,"Critical":false},{"MaintenanceRequestID":94,"Description":"If a lightbulb replacement this would usually the responsibility of the occupier of the property.","DisplayOrder":0,"Critical":false},{"MaintenanceRequestID":94,"Description":"To be sure please check the terms of your contract.","DisplayOrder":1,"Critical":false},{"MaintenanceRequestID":105,"Description":"In the event of a leak causing damage to the property please contact us by telephone immediately.","DisplayOrder":0,"Critical":true},{"MaintenanceRequestID":105,"Description":"If the leak originates from inside the property you should turn the water off to prevent further damage.","DisplayOrder":1,"Critical":true},{"MaintenanceRequestID":105,"Description":"If the leak is coming from another property next to yours you must try and contact the occupants of that property as soon as possible.","DisplayOrder":2,"Critical":true},{"MaintenanceRequestID":109,"Description":"If the property is unsecure then you must contact us immediately by telephone.","DisplayOrder":0,"Critical":true},{"MaintenanceRequestID":112,"Description":"If the property is unsecure then you must contact us immediately by telephone.","DisplayOrder":0,"Critical":true}]
0
